Privacy Policy for ZextraSureGlobal.com
Effective Date: 18 March 2024
At Zextra Sure Global, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from ZextraSureGlobal.com.
1. Who We Are
- Website Name: ZextraSureGlobal.com
- Business Name: Zextra Sure Global
- Address: 25, Jalan Kampung Parit Lapis Mahang, 83200 Senggarang, Johor, Malaysia
- Contact Email: support@zextrasureglobal.com
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Identity Information: Your name, address, email, phone number, and other contact details.
- Order Details: Information related to the products you purchase, including payment details.
- Technical Data: Your IP address, browser type, and usage information collected through cookies and similar technologies.
- Communication Data: Information from your correspondence with us, including emails and messages.
3. How We Use Your Data
We use your personal data for the following purposes:
- Order Fulfillment: To process and deliver your orders, manage payments, and communicate with you about your purchase.
- Customer Support: To respond to your inquiries and provide you with customer service.
- Website Optimization: To improve our website, personalize your experience, and analyze usage patterns.
- Legal Compliance: To comply with legal and regulatory requirements.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our obligations when you place an order.
- Consent: Where you have given explicit consent, for example, to receive marketing communications.
- Legitimate Interests: To improve our services, secure our website, and manage our relationship with you.
- Legal Obligations: To comply with applicable laws and regulations.
5. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information with:
- Service Providers: Trusted third parties such as delivery companies, payment processors, and IT service providers to perform services on our behalf.
- Legal Authorities: If required by law or to protect our rights, safety, or property.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.
8. Your Rights Under GDPR
If you are in the EEA, you have the following rights regarding your personal data:
- Right to Access: Request access to your data and obtain a copy.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data in certain circumstances.
- Right to Restrict Processing: Request to limit how we process your data.
- Right to Data Portability: Request your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us at support@zextrasureglobal.com.
9. Security of Your Data
We use appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute protection.
10. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and analyze website traffic. You can control your cookie settings through your browser preferences.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Zextra Sure Global
Address: 25, Jalan Kampung Parit Lapis Mahang, 83200 Senggarang, Johor, Malaysia
Email: support@zextrasureglobal.com
Thank you for trusting Zextra Sure Global. We value your privacy and are committed to protecting your personal data.
