Terms and Conditions for ZextraSureGlobal.com
Effective Date: 18 March 2024
Welcome to ZextraSureGlobal.com. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. About Us
- Website Name: ZextraSureGlobal.com
- Business Name: Zextra Sure Global
- Address: 25, Jalan Kampung Parit Lapis Mahang, 83200 Senggarang, Johor, Malaysia
- Email: support@zextrasureglobal.com
2. Acceptance of Terms
By visiting our website and/or purchasing our products, you engage in our "Service" and agree to be bound by the following Terms and Conditions. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.
3. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms. Please review this page periodically for updates.
4. Use of Our Website
You agree to use our website only for lawful purposes. You must not use our website in a way that causes or is likely to cause the website to be damaged, interrupted, or impaired.
5. Products and Services
- Product Description: Zextra Sure Milk Powder is our primary product. We strive to ensure that all product descriptions and prices on our website are accurate, but errors may occur.
- Pricing: All prices are displayed in US Dollar (USD). We reserve the right to change prices without prior notice.
- Availability: We make every effort to ensure that our products are available. However, we cannot guarantee availability at all times and reserve the right to discontinue any product at our sole discretion.
6. Order Process
- By placing an order, you are offering to purchase a product subject to these Terms and Conditions. All orders are subject to availability and acceptance.
- Once you place an order, you will receive an acknowledgment email. This email does not constitute acceptance of your order, which is confirmed once payment is received and processed.
- We reserve the right to refuse or cancel your order at any time, including but not limited to insufficient stock, errors in pricing, or issues with payment authorization.
7. Payment Terms
- We accept payments through [list payment methods here]. All payments must be made in full before your order is shipped.
- You are responsible for providing accurate and complete payment details. We are not responsible for any delays or issues arising from incorrect payment information.
8. Shipping and Delivery
- We ship our products using DHL Express or FedEx Express. Shipping times and costs will be displayed at checkout and may vary based on your location.
- We strive to deliver your order promptly. However, we are not liable for delays caused by third-party carriers or customs clearance.
- Customs and Taxes: No tax is collected at the time of purchase. You may be responsible for any local customs duties or taxes, though this is rare. We provide all necessary documentation to facilitate customs clearance.
9. Returns and Refunds
- If you are not satisfied with your purchase, please contact us within [number of days] days of receiving your order to request a return or exchange.
- Products must be returned in their original condition and packaging. Return shipping costs are the responsibility of the buyer unless the item is defective or damaged.
- Refunds will be processed once the returned product is received and inspected. We reserve the right to refuse refunds for products that do not meet our return policy.
10. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and software, is the property of Zextra Sure Global and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or display any part of our website without our prior written consent.
11. Limitation of Liability
To the fullest extent permitted by law, Zextra Sure Global shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products. This includes, but is not limited to, loss of data, revenue, or profit, or any loss or damage caused by viruses or other technologically harmful material.
12. Indemnification
You agree to indemnify, defend, and hold harmless Zextra Sure Global and our affiliates, directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our website or any breach of these Terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
14. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.
15. Contact Information
For any questions or concerns about these Terms and Conditions, please contact us at:
Zextra Sure Global
Address: 25, Jalan Kampung Parit Lapis Mahang, 83200 Senggarang, Johor, Malaysia
Email: support@zextrasureglobal.com
Thank you for visiting ZextraSureGlobal.com. We hope you enjoy your experience with us!